Terms of service
Last updated: 18 August 2026
These Terms of Service govern your use of the Pepduro website and the purchase of products from us.
By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before placing an order.
1. About Us
This website is operated by:
Pepduro
195-197 Wood St, London, E17 3NU
contact@pepduro.com
References to "we", "us" and "our" refer to Pepduro.
References to "you" and "your" refer to the person using our website or purchasing our products.
2. Research Use Only
All peptides and related products sold through our website are supplied strictly for laboratory research and analytical purposes.
Our products are not intended for human consumption, human administration, veterinary use, diagnosis, treatment, prevention or cure of any disease or medical condition.
Our products must not be used as medicines, dietary supplements, cosmetics, or for any other application outside legitimate research purposes.
By purchasing from us, you confirm that you understand and agree to these restrictions.
3. Customer Responsibility
You are responsible for ensuring that your purchase, possession, storage and use of our products complies with all applicable laws, regulations and requirements in your jurisdiction.
You are also responsible for ensuring that any individual or organisation receiving or using our products complies with these Terms.
We do not provide instructions, protocols or recommendations for administering our products to humans or animals.
4. Product Information
We make reasonable efforts to ensure that product descriptions, specifications and images displayed on our website are accurate.
However, images are provided for illustrative purposes and may not always represent the exact appearance of the product supplied.
Product information should not be interpreted as medical advice, a recommendation for human or veterinary use, or a guarantee of any particular research outcome.
5. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to refuse or cancel an order where reasonably necessary, including where:
- We suspect the products may be intended for prohibited use;
- We believe an order may breach these Terms;
- A product is unavailable;
- There has been an obvious pricing or product-description error;
- We are unable to verify information reasonably required to fulfil the order; or
- We are required to do so by law.
If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order, subject to applicable law.
6. Age and Eligibility
By placing an order, you confirm that you are legally permitted to purchase and possess the products in your jurisdiction and that you meet any applicable age requirements.
We may request additional information where reasonably necessary to verify eligibility or intended research use.
7. Pricing and Payment
All prices displayed on our website are stated in [GBP / £] unless otherwise indicated.
We reserve the right to correct pricing errors before accepting an order.
Payment must be received before an order is dispatched.
8. Delivery
We will aim to dispatch orders within the timeframe stated on our website.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including postal delays, customs procedures and carrier disruption.
You are responsible for providing accurate delivery information at checkout.
We are not responsible for delays or failed delivery resulting from incorrect information supplied by you, subject always to your statutory rights.
9. Returns and Refunds
Our Returns & Refund Policy forms part of these Terms of Service.
Due to the nature and integrity requirements of our research products, we do not offer voluntary exchanges or returns where a customer simply changes their mind, except where a statutory cancellation right applies.
Nothing in these Terms removes or limits any statutory consumer rights that cannot legally be excluded.
If you receive a product that is damaged, faulty or not as described, please contact us so that we can assess the issue and provide any remedy required by applicable law.
10. Product Integrity
Our products are supplied with the expectation that they will be handled, stored and used appropriately for legitimate research purposes.
Once a product has been opened, altered, contaminated or otherwise handled in a manner that compromises its integrity, we may be unable to accept it as a return where applicable law permits.
Please contact us before sending any product back.
11. Prohibited Use
You must not use our products:
- For human consumption or administration;
- For veterinary administration;
- To diagnose, treat, prevent or cure any disease or medical condition;
- As a substitute for a licensed medicine;
- In connection with unlawful activities;
- In a manner that breaches applicable laws or regulations; or
- In any manner inconsistent with the stated research-use purpose of the product.
12. No Medical Advice
Nothing on our website constitutes medical, pharmaceutical, clinical or veterinary advice.
We do not diagnose medical conditions, recommend treatments or provide instructions for administering our research products to humans or animals.
If you require medical advice, you should consult an appropriately qualified healthcare professional.
13. Intellectual Property
All content on this website, including text, logos, graphics, photographs, product descriptions, branding and other materials, is owned by or licensed to Pepduro unless otherwise stated.
You may not reproduce, copy, modify, distribute or commercially exploit our website content without our prior written permission.
14. Website Use
You agree not to:
- Use our website for unlawful purposes;
- Attempt to gain unauthorised access to our systems;
- Introduce malicious software or harmful code;
- Interfere with the operation or security of the website;
- Scrape or reproduce website content without permission; or
- Misuse our website or services.
We reserve the right to restrict or terminate access where reasonably necessary.
15. Limitation of Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any statutory rights that cannot legally be restricted.
Subject to the above, we will not be responsible for losses arising from the misuse of our products, use outside their stated research purpose, or failure to comply with applicable laws or the product information supplied.
16. Events Outside Our Control
We will not be responsible for failure or delay in performing our obligations where this results from circumstances outside our reasonable control, including natural disasters, serious disruption to transport or postal services, government action, changes in law, industrial disputes or major technical failures.
Where appropriate, we will take reasonable steps to minimise the impact of such events.
17. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website and placing an order, you acknowledge that we may process your personal information as necessary to provide our services, process payments, fulfil orders and comply with our legal obligations.
18. Changes to These Terms
We may update these Terms of Service from time to time.
The version displayed on our website at the time you place an order will generally apply to that purchase, subject to any rights you have under applicable law.
19. Governing Law
These Terms are governed by the laws of England and Wales, unless applicable consumer law in your place of residence provides otherwise.
Nothing in these Terms prevents a consumer from relying on mandatory legal protections that apply in their jurisdiction.
20. Contact Us
If you have any questions about these Terms of Service, our products or an order, please contact:
Pepduro
Email: contact@pepduro.com
Address: 195-197 Wood St, London, E17 3NU
These Terms should be read alongside our Returns & Refund Policy, Privacy Policy, Shipping Policy and Research Use Only Disclaimer.